Project Overview
A leading quarry management company approached Kahe Digital to digitize their entirely paper-based operations. The manual system was creating significant bottlenecks, limiting communication, reducing visibility, and making data analytics virtually impossible.
Our comprehensive solution transformed their operations through an integrated ecosystem of mobile and web applications, enabling real-time communication, automated workflows, and powerful business intelligence.
The Challenge
Critical Business Problems:
- Paper-based processes: All sales records maintained manually, creating inefficiencies and errors
- Limited communication: Poor information flow between field operatives, office staff, and clients
- Zero visibility: Management lacked real-time insights into operations and performance
- Analytics impossible: Historical data analysis was time-consuming and inaccurate
- Scalability constraints: Manual processes couldn't support business growth
- Client dissatisfaction: Delayed invoicing and poor communication affecting client relationships
Our Approach
Discovery & Research Phase
We began with comprehensive stakeholder interviews across all levels of the organization. Our team spent time with field operatives, office staff, management, and clients to understand the complete workflow and identify pain points.
Solution Architecture
Integrated Platform Components:
- Field Mobile App: iOS/Android app for operatives to record and confirm sales in real-time
- Office Web Portal: Comprehensive dashboard for staff to manage sales, inventory, and client relationships
- Client Mobile App: Dedicated app for clients to view invoices, receipts, and order history
- Management Analytics: Executive dashboard with real-time KPIs and business intelligence
- Real-time Notifications: Instant updates across the ecosystem for all stakeholders
- Role-based Security: Granular permissions ensuring data security and privacy
Implementation
Agile Development Methodology: We employed weekly deliverables over 12 weeks, ensuring continuous client feedback and iterative improvements.
User-Centric Design: Low-fidelity prototypes were created and tested with end users before development, ensuring optimal user experience and adoption.
Seamless Transition: The system was trialed in production alongside the existing paper system, allowing for gradual migration and minimal disruption.
Training & Support: Comprehensive training programs were delivered to ensure smooth adoption across all user groups.
Results & Impact
Long-term Success
The project was delivered on time and within budget. The smooth transition with minimal defects was attributed to heavy client engagement throughout the development process. The system continues to operate successfully across all sites, processing hundreds of thousands of transactions and providing critical business intelligence to drive growth.
System Screenshots
Project Details
• Role-based permissions
• Mobile-first design
• Business intelligence
• Multi-site management
• Automated workflows