Telecoms Provider

We were approached by a telecoms provider that wanted to streamline their invoice processes. The Telecoms provides telecommunication infrastructure to mobile network operator. Invoices are generated daily by calculating individual operator's consumption. An invoice is send to the operator's accounts receivable team. Once the invoice is paid the invoice is marked as paid. Sometimes the operator pays more than the invoice amount and this needs to be tracked as credit. We began the process by interviewing and observing the staff. Our proposal was a dashboard able to generate invoices, able to track invoice status, able to track client's balance and able to manage clients. The transisition to production was rapid because the client was desperate to get rid of the manual processes. The project lasted 4 weeks.